How HearBack works
You probably landed here from a rental post somewhere else. Here is the whole flow, and exactly what this site does and doesn't do.
- Book a real showing. Pick a time the provider actually offered. No text tag with a stranger.
- See the criteria first. Rent, terms, and the provider's standards are on the listing before you share anything sensitive.
- Apply once, with consent. The provider gets a snapshot only after you submit it, never your live profile, and never a fee through HearBack.
- You always hear back. Every application reaches a real answer. Nobody disappears into a black hole. That's the whole point.
What this protects you from
No money games. No application fees through HearBack, ever. If a listing shows a fee, it is the provider's own, it is disclosed, and we never collect it. And never pay a deposit or rent before a lease exists: nobody legitimate asks you to wire money, use gift cards, or pay through Zelle to "hold" a unit. If anyone does, including through this site's messages, report it.
Your information stays yours. Providers never see your live profile. They get a point-in-time copy of exactly what you choose to submit, for one listing, after you consent. Editing your profile later never changes what was submitted. You can withdraw from consideration, or revoke future access to your revocable materials, at any time.
For housing providers
- Renters book showings with confirmed email and phone, so no more text tag with strangers.
- Applications arrive complete and consented, as a snapshot you can rely on.
- Your response habits (response time, showings kept) appear as plain facts. There are no star ratings here, for either side.
What our badges mean
- Contact confirmed: email and phone confirmed.
- Photo ID reviewed: a government-ID trust check passed. It does not prove they have the right to lease the unit.
- Authority docs reviewed: documentation of the right to lease was reviewed. (Coming later; no listing shows this today.)
We never blur these levels together, and trust is never for sale.
See something wrong?
Report a listing or behavior: suspected scams, payment pressure, discrimination, or spam. A person reviews every report. Reports are never public, and never attributed to you.